TLI30319 Certificate III in Supply Chain Operations

Gain skills and knowledge for the warehousing and storage industry
The TLI30619 Certificate III in Supply Chain Operations provides students with the opportunity to learn the fundamental skills required for those engaged in supply chain operations, and includes a warehousing operations specialisation.

CIII Business

The Course

The TLI30319 Certificate III in Suppy Chain Operations – warehousing specialisation - provides students with the opportunity to learn the fundamental knowledge and skills required to work within the warehousing industry. The qualification has 14 units of competence – 2 core and 12 electives.
Each unit covers the key skills and knowledge required to work effectively in a warehousing environment.
Students will learn how to:

  • Work safely and sustainably
  • Follow and apply security procedures
  • Receive and despatch goods
  • Store, organise and maintain stock
  • Identify stock and storage requirements
  • Prepare workplace documents
  • Organise personal work priorities
All learning and assessment resources are provided by the College. Students are however required to provide their own pens and notebook. To complete the self-directed learning component, access to the internet and a computer may also be required.

Program Features

  • Arranged work experience for classroom-based training
  • Nationally Recognised Training
  • Student centred approach to education delivery
  • Industry experienced trainers

Entry Requirements

  • Complete a language, literacy and numeracy quiz
  • Unique Student Identifier (USI)

Work Experience Requirements

  • Students must provide and wear closed-in shoes.
  • Please note; some workplaces may require students to provide and wear specific clothing such as long pants, long sleeved shirts, steel cap boots etc.

Course Details

Classroom Duration 26 weeks, 2 days per week (classroom). Incudes 4 weeks of work experience. Fees* Fee-free Scholarships & Fee Exemptions may be available for eligible students* $1480 (first qualification fee), $240 concession* - classroom training.
Fee for service - $2750 Location 140-142 Henry Street, Penrith NSW 2750 and a host employer for work experience. Traineeship(on-the-job training) Duration Full time: up to 24 months or until the relevant competencies achieved1
(includes working hours, workplace release time for off the job training, self-directed learning and assessment completion). Fees* Fee-free Scholarships & Fee Exemptions may be available for eligible students* Smart and Skilled eligible student,
$0 – traineeship traineeship**.
Fee for Service - $2750 Location Employer or host employer. Fee-free Scholarships & Fee Exemptions may be available for eligible students*
** Fee Free Traineeships Initiative from 1 January 2020 to 31 December 2023 call 1300 722 104 or visit

Pre-enrolment information

Benchmark College has policies, procedures and information to help create a working and learning environment that is safe and healthy, culturally diverse, friendly and non-discriminatory. We encourage students to visit the student section of our website to view all relevant policies and procedures.

Course content

Core Units
TLID1001 / Shift materials safely using manual handling methods
TLIF0009 / Ensure the safety of transport activities (Chain of Responsibility)

Elective Units
TLIA0004 / Complete receival and despatch documentation
TLIA0010 / Identify goods and store to specifications
TLIA0015 / Organise receival an despatch operations
TLIX0013X / Maintain stock control receivals
BSBPEF301 / Organise personal work priorities
TLIA3026 / Monitor storage facilities
TLIE3002 / Estimate/ calculate mass, area and quantify dimensions
TLIF3003 / Implement and monitor work health and safety procedures
TLIJ3002 / Apply quality systems
TLIL1001 / Complete workplace orientation/induction procedures
TLIO0003 / Follow security procedures when working with goods and cargo
TLIU2012 / Participate in environmentally sustainable work practices

Government funding*

This training is subsidised by the NSW Government. To be eligible to receive funding, the following eligibility criteria must be met:

  • be an Australian citizen, an Australian permanent resident, a humanitarian visa holder or a New Zealand citizen and;
  • be aged 15 years or older and;
  • have left school and;
  • live or work in New South Wales
* Further eligibility criteria may apply. For more information on NSW Government funding (including concessions and fee-free scholarships), and to check eligibility, please visit or call 1300 722 104.

How the course works
Students enrolling in this program must be working full-time or part-time in a Warehousing environment. For those in a full-time traineeship, a minimum of 30 hours per week (averaged over a 4-week period) is required to be worked. A trainer and assessor visits the student in the workplace over the course of their traineeship. In addition to the face-to-face learning support, students’ progress and learning support needs will be monitored via telephone/email contact in between workplace visits.

Practical and work-related activities designed to allow each student the opportunity to apply their learning in a real work environment are undertaken. These activities will vary, e.g. research work, health and safety procedures, watch a colleague complete a particular task, buddy with a colleague over a shift or gain experience in undertaking a work-related activity.

Students enrolling in this program are required to attend class 2 days per week from 9:00am – 4:00pm. The remaining 3 days are dedicated to self-directed learning and assessment activities. Students are also required to attend 4 weeks of work experience.

This program includes lectures and a range of interactive activities designed to build student’s underpinning knowledge and develop competence in each unit. Students will also get the opportunity to practice and apply their learning by practicing key skills such as communication, problem solving, teamwork and prioritising.

Work Experience
Classroom students participate in work experience. This provides students with an opportunity to:
  • Practice newly learnt skills and apply theory learnt in the classroom.
  • Build the skills that employers want like teamwork, communication and reliability.
  • Increase confidence and show individuals they are ready for work.
Benchmark College will organise work experience for all classroom-based students and will provide insurance and support in the work place. Students will be buddied with an experienced employee and will be visited in th workplace by a Trainer. Students on work experience are given a range of activities to guide their learning and practice the key skills required to become work ready.

Students are required to complete 2, five-day work experience blocks – Monday to Friday – 38 hours per week. Start and finish times may vary depending on the Host Employer.

Students must provide & wear appropriate business clothing whilst on work experience. Travel to and from the Host Employer is the student’s responsibility.

Self-directed learning and assessment activities – All students
Self-directed learning activities may vary from reading a textbook to online learning and research. Workplace-based/ traineeship students can expect to dedicate approximately 8 hours per week to self-directed learning and assessment task completion; or approximately 16hrs (3 days) per week for classroom-based students.

To ensure that students are safe and work ready, they will need to complete a range of assessment tasks that include answering questions, completing warehousing-related tasks and practical work-based tasks. Trainers will also observe students perform a range of skills in the workplace and in the classroom, and on work experience for classroom-based students.
Course pre-requisites and suitability
This course is designed for students who are wanting to engage in supply chain operations and includes specialisations for logistics and warehousing operations. The course has no pre-requisite requirements although students will need to have a Unique Student Identifier and have passed our language literacy, numeracy and digital quiz.
Can I get credit for previous study?
If students have previously completed a Nationally Recognised Qualification or Course they need let us know at application by providing a transcript and completing the relevant Verification and Consent Form. We will then look to see if any units listed in the transcript can be credited towards the qualification.
Fees and charges
The cost for the classroom-based course is $1480 (first qualification fee) if eligible for and accessing a government subsidised place. Traineeship fees are capped at $1,000. Fee free traineeships are available to eligible NSW Trainees whose training is funded under Smart and Skilled and commence training on or after 1 January 2020. Students eligible for a concession are required to pay $240.
This fee covers enrolment, tuition and learning resources. Fees must be paid in accordance with the Fee Schedule. To review our terms and conditions check out our Fees and Charges Policy and Procedure and our Refund Policy and Procedure available at

Note: This Training is subsidised by the NSW Government. For more information on NSW Government funding (including concessions and fee-free scholarships), and to check eligibility, please visit or call 1300 722 104.
Holding a previous qualification does not affect your eligibility to undertake training up to Certificate III level under Smart and Skilled, however it does affect the student fee. For more information, go to or call 1300 722 104.
Where can I find more information?
It is important to us that prospective students have all the information needed to ensure this is the right course for them and we are the right Training Provider. Visit our Website and read our Student Handbook for all the information needed to make that all-important decision.

We encourage students to visit the student section of our website to view all relevant policies and procedures.

Ready to enrol?
Contact Benchmark College to get an Application Form and hear about the next steps in the process.
Still have questions? Contact one of our friendly staff members by phone on 1800 286 916 or email - we are waiting to hear from you!