Policies & Procedures

Our student-related policies are summarised in the Student Handbook. These policies are available by clicking the link below. For more information, please contact us on 1800 286 916 or email info@benchmark.edu.au

​​

• Access and Equity

• Assessment

• Complaints and Appeals

• Consumer Protection

• COVID-19 Management

• COVID-19 Safety Plan

• Customer Credit Terms

• Customer Debt Collection

• Credit Transfer

• Fees and Charges

• Harassment, Bullying and Discrimination

• Person at Risk

• Privacy

• Recognition

• Refund

• Student Behaviour and Misconduct

• Student Selection and Enrolment

• VET Student Loans - Student Entry

• VET Student Loans - Application, Enrolment and Engagement Procedures

• VET Student Loans - Fee Procedures

• VET Student Loans - Withdrawal and Cancellation

• Workplace Health, Safety and Environment

​