BSB30415 Certificate III in Business Administration

This Course is Centrelink Approved for Student Payments
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Course Overview

BSB30415 Certificate III in Business Administration is designed to provide students with the opportunity to learn and practice the skills and knowledge to work effectively in a business administration environment.

Learning Outcomes

This course is designed to introduce you to the fundamental basics of business; it is suited to those who may be interested in administrative or customer service roles. Planned learning outcomes include:​

  • Delivering quality customer service to your customers
  • How to promote innovation in a team
  • Keyboarding Skills
  • Producing Spreadsheets (e.g Excel)
  • Writing and designing workplace business documents
  • Producing desktop published documents (e.g Publisher)
  • Designing text documents (e.g Word)
  • Creating electronic presentations (e.g PowerPoint)
  • Organisation skills for the workplace
  • Participating in Work Health and Safety
  • Workplace Sustainability

Course Content

BSB30415 Certificate III in Business Administration is made up of 13 units of competency which consist of 2 core units and 11 electives (Packaging Rules apply). Click on the following links for more information:

Entry Requirements

There are no pre-requisite entry requirements for this qualification. However, candidates must have a Unique Student Identifier and complete a LLN quiz upon entry.

Delivery Options

This training is subsidised by the NSW Government. Employment Based Traineeship

  • Delivered fully on the job (in selected locations) with workplace monitoring and assessment visits conducted by a Benchmark trainer.
  • 12 months full time (part time traineeships are also available, contact us for more information)​.
  • Location for the training is at the trainee's employer or host employer.
  • Course information can be viewed here.
​School Based Traineeship
  • School-based Traineeships (SBATs) allow year 10, 11 and 12 high school students to commence or complete a traineeship.
  • Training location is at the student's school and their employer or host employer.
  • Course information can be viewed here.

Self-directed learning

As part of your qualification, you are required to complete self-directed learning. In conjunction with your trainer/assessor, you will be advised of the required readings/videos to view/or websites to research to enhance your learning of the subject (or unit) you are undertaking. You will receive more information about this before commencing your course.


A range of assessment methods are used to give you the opportunity to show your skills in the best way possible. Assessment research and activities are part of the course requirements. These may include but are not limited to:

  • Written questions
  • Case studies/scenarios
  • Observation/demonstration.
  • Projects
  • Portfolios
  • Third party reports