SIR30216 Certificate III in Retail

 

This Course is Centrelink Approved for Student Payments

Course Overview

 

The SIR30216 Certificate III in Retail provides the skills and knowledge for an individual to be competent in retail operations. Work would be undertaken in various retail store settings, such as specialty stores, supermarkets, department stores and retail fast food outlets. 

Learning Outcomes 

 

This course is designed to introduce you to the roles in a variety of retail settings. Students will learn effective sales techniques, creative merchandising, customer service and administrative and team leadership skills. This qualification will help to provide career opportunities within the retail sector. Planned learning outcomes include: 

  • Working effectively in a service environment 

  • Contributing to workplace health and safety

  • Building customer relationships and loyalty

  • Assisting with customer difficulties 

  • Organising and maintaining the store environment 

  • Receiving  and handling retail stock 

  • Balancing and securing the point of sale (POS) terminal 

Entry Requirements

 

There are no pre-requisite entry requirements for this qualification. However, candidates must have a Unique Student Identifier and complete a LLN quiz upon entry.

Work placement Requirements 

Student must provide and wear appropriate professional clothing for the retail industry whilst on work placement. 

Course Content

 

SIR30216 Certificate III in Retail Operations is made up of 13 units of competency which consist of 8 core units and 5 elective units (Packaging Rules apply). There are a large range of units to choose from to suit a variety of job roles.

Course information can be viewed here. 

Delivery Options

 

Classroom Based 

  • Three days a week (21 hours - Classroom)

  • Classroom location is Penrith CBD.

  • This course includes work experience that is arranged by Benchmark College.​

Employment Based Traineeship

  • Delivered fully on the job with workplace monitoring and assessment visits conducted by a Benchmark trainer.

  • 12 months full time (part time traineeships also available, contact us for more information).

  • Location for the training is at the trainee's employer or host employer.

  • Course information can be viewed here

School Based Traineeships

  • School-based Traineeships allow year 10, 11 and 12 high school students to commence or complete a traineeship.

  • Training location is at the student's school and their employer or host employer.

  • For more information about SBATs, click here.

  • Course information can be viewed here

 

Recognition of Prior Learning (RPL)

  • RPL is suitable for those that already have skills, knowledge and experience and may not need to be trained and can provide evidence of competence.

  • RPL can be completed for all or part of a qualification.

  • For more information about RPL, click here.

 

Self-directed learning 

 

SAs part of your qualification, you are required to complete self-directed learning. In conjunction with your trainer/assessor, you will be advised of the required readings/videos to view/or websites to research to enhance your learning of the subject (or unit) you are undertaking.  You will receive more information about this before commencing your course.

Assessment

 

A range of assessment methods are used to give you the opportunity to show your skills in the best way possible. Assessment research and activities are part of the course requirements. These may include but are not limited to:

 

  • Case studies/scenarios

  • Projects

  • Oral/written questioning

  • Portfolios

  • Third party reports

  • Observation/demonstration.

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