Certificate IV in Frontline Management (BSB40807)

Traineeship

Course Overview

The Certificate IV in Frontline Management (BSB40807) reflects the roles of individuals who take first line of management in a wide range of organisational and industry contexts.

At this level, frontline managers provide leadership and guidance to others and take responsibility for the effective functioning and performance of teams.

Possible job roles could include:

Coordinator
Leading hand
Supervisor
Team leader

Entry requirements

Preferred pathways for candidates considering this qualification include:

BSB31207 Certificate III in Frontline Management or other relevant qualification, OR
With vocational experience in a supervisory role but without formal supervision or management qualifications.

Course Content

The Certificate IV in Frontline Management (BSB40807) is made up of 10 units which consists of 4 core units and 6 electives.

Core Units
Management	BSBMGT401A Show leadership in the workplace BSBMGT402A Implement operational plan
OHS	BSBOHS407A Monitor a safe workplace
Workplace effectiveness	BSBWOR402A Promote team effectivess

A range of elective units are available from the following areas:

Customer Service Financial Administration General Administration Information Management Innovation Interpersonal Communication IT Support Management	Marketing Project Management Relationships Management Research Risk Management Sustainability Workplace Effectiveness Writing

The full listing of units can be viewed here

Delivery Modes

Delivery Mode	Notes
Employment based traineeship	Delivered fully on the job with workplace monitoring and assessment visits conducted by a Benchmark trainer. 18-24 months duration full time (part time traineeships also available).
Customised workshops	We can provide workshops in the workplace where there are a number of people required to compete the training. Workshops will be scheduled in line with organisation requirements.
Recognition of Prior Learning (RPL)	Available to those that already hold the necessary skills and knowledge. RPL can be completed for all or part of a qualification.

Assessment

Assessment for this qualification will be conducted using a variety of methods which may include:

Questioning
Observation/demonstration
Workplace projects
Case studies/scenarios
Third party feedback

Fees

Fees for this qualification will vary depending on delivery mode. The qualification is available as a traineeship and other Government funding may also be available. See Traineeships & Subsidised Training for further information.

Pathways

Qualifications that may be considered after successful completion include (BSB51107) Diploma of Management or other relevant Diploma qualification.

University Pathways

For those considering university, successful completion of this qualification can grant you credit towards a Bachelor of Business and Commerce at the University of Western Sydney (UWS).

how can i apply?

Contact Benchmark for application details.

	1800 286 916
	Online enquiry

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