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Certificate II in Business (BSB20107)

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Overview

The Certificate II in Business (BSB20107) qualification reflects the role of individuals who perform a range of mainly routine tasks using limited practical skills and fundamental operational knowledge in a defined context, working under direct supervision.

 

Entry requirements

This is an entry level qualification and therefore there are no entry requirements.

 

Content

The Certificate II in Business (BSB20107) is made up of 12 units which consists of 1 core unit and 11 electives. A minimum of 7 electives must be selected from the list below. Up to 4 electives may be chosen from other training packages.

Core Unit

Occupational Health and Safety

  • BSBOHS201A Participate in OHS processes
Elective Units

Customer Service

  • BSBCUS201A Deliver a service to customers

Industry Context

  • BSBIND201A Work effectively in a business environment

Information Management

  • BSBINM201A Process and maintain workplace information
  • BSBINM202A Handle mail
Innovation
  • BSBINN201A Contribute to workplace innovation

Interpersonal Communication

  • BSBCMM201A Communicate in the workplace

IT Use

  • BSBITU201A Produce simple word processed documents
  • BSBITU202A Create and use spreadsheets
  • BSBITU203A Communicate electronically

Sustainability

  • BSBSUS201A Participate in environmentally sustainable work practices

Workplace Effectiveness

 

  • BSBWOR202A Organise and complete daily work activities
  • BSBWOR203A Work effectively with others
  • BSBWOR204A Use business technology

 

Delivery Modes

Delivery ModeNotes
Employment based traineeship
  • Delivered fully on the job with workplace monitoring and assessment visits conducted by a Benchmark trainer.
  • 12 months full time (part time traineeships also available).
Classroom based
(ACCESS Program)
  • Delivered at our campuses, Penrith, Campbelltown, Tuggerah several times throughout the year.
  • Available to eligible job seekers.

 

Fees

See Traineeships & Subsidised Training for further information.

 

Pathways

Qualifications that may be considered after successful completion include Certificate III in Business (BSB30110) or Certificate III in Business Administration (BSB30407) as well as a range of other Certificate III qualifications.

 

how can i apply?

Contact Benchmark for application details.

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